Returns and Exchanges
ReturnsAt SmartOne we believe that if you’re not thrilled, then we didn’t meet our standards. |
RefundsOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. |
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@smartoneapparel.com. |
Sale items
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Exchanges
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GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. |
Contact Us!Email: Info@SmartOneApparel.com Call: 1-888-389-6388 - (available from 9am - 5pm EST, Monday - Friday) |